BlueDesk

How it works

One full-time junior resource (Monday to Friday, 7:30 a.m. to 4:00 p.m.) is the visible face for your team. Behind them, a specialist team responds as needed, typically 10 to 20 hours a month.

Three tiers, one annual contract

1. 1

   Coordination between your team, the SAP partner, the cloud, and the various add-ons.

2. 2

   Support with Crystal Reports, new processes, or mini-projects that require specific technical know-how.

3. 3

   Web development on Service Layer for new functionality.

The contract is signed directly on tier 3, which includes everything above it.

Modality

In Costa Rica, with near-daily on-site visits to gather information. Outside Costa Rica, fully remote. The price is the same either way: the junior resource is 100% dedicated to one client regardless of modality.

Investment

$4,500 to $5,000/month

Annual contract, billed monthly.

In practice

Illustrative scenario based on the product's capabilities

An industrial company running SAP Business One with several add-ons and an external partner, with no IT area for the ERP: every report or adjustment is coordinated by hand across vendors.

With BlueDesk, a dedicated resource coordinates partner, cloud and add-ons, resolves reports and mini-projects, and the specialist team develops on Service Layer when needed.